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THD验厂咨询-解析家得宝SER关键合规标准及审核体系与风险防控核心

作者:
发布时间: 2025-01-08
阅读人数: 10

SER Program Overview 社会和环境项目概述
FACTORY COMPLIANCE工厂合规标准
Laws and Regulations 法律法规
Child Labor 童工
Forced Labor 强迫劳动
Harassment and Abuse 骚扰和侮辱
Compensation 劳动报酬及福利
Hours of Work 工作时长
Non Discrimination 非歧视
Freedom of Association and Collective 
Bargaining 结社自由及劳资协商
Health and Safety 健康和安全
Environment 环境保护
Subcontracting 分/转包生产
Communication 沟通交流
Business Ethics 商业道德
Monitoring and Compliance 监督与遵守
Slavery & Human Trafficking 奴役和人口贩卖
 Suppliers will not use of any form of involuntary labor including forced, prison, indentured, bonded, slave, or human trafficked labor. 供应商确保不使用任何形式的非自愿劳力,包括:强迫劳动,监狱工,契约工,债务工,奴隶工,或者通过人口买卖得到的劳力。
 We also actively monitor child labor in our supply chain which can be associated with slavery and human trafficking: 家得宝会积极监控相关供应链中是否有和奴役工和人口贩卖有关的童工:
 “Suppliers must not employ workers younger than the greater of 15 years of age -- or 14 where the local law allows such exception consistent with International Labor Organization guidelines -- or the 
age for completing compulsory education or the minimum age established by law in the country of manufacture. 供应商不得雇佣15岁(或14岁,符合当地法律并及国际劳工组织指南)以下,或满足
制造商所在国家法律所规定的义务教育完成年龄或允许工作的最低年龄。
 In addition, Suppliers must comply with all local legal requirements for the work of authorized young workers, particularly those pertaining to hours of work, wages, and working conditions. 此外,对于允许雇佣的的未成年工人,供应商必须遵守所有的当地法律要求,特别是关于工作时间,工资和工作环境的要求。
• SER Audit Schedule 审核安排:
Service provider schedules and conducts SER audit within 14 days since receives audit task assigned by THD SER team;
审核服务商接到家得宝SER团队委派的审核任务后,在14天内安排并执行现场审核;
• SER Report 审核报告:
THD SER team reviews and approves audit report;家得宝SER团队批准审核服务商提供的审核报告
Service Provider sends CAPA plan format to supplier/factory;审核服务商将指定的纠正预防计划版式发给供应商/工厂,通知提交纠正预防计划;
• CAPA Plan 纠正预防计划:
Supplier/factory should submit CAPA plan to Service Provider within 7 days after receiving notification from SP; 供应商/工厂需要在审核服务商通知后的7天内提交纠正预防行动计划;
After CAPA plan approval, THD SER team update FLEX system and the factory on board successfully;家得宝SER团队批准纠正预防计划后,将在FLEX系统里打开SER授权;
• CAPA Evidence Submission and Verification 纠正预防证据提交与现场验证
Supplier/factory submits accurate and complete evidence for each point in every finding with a specific document/picture name to match the deficiency to Service Provider based on risk level at least 7 business days before on-site verification audit. SP will conduct on-site CAPA verification audit since the CAPA plan approval date based on risk level of deficiencies; 供应商/工厂应根据不同的风险等级,在距现场审核至少7个工作日之前向审核服务商提交每一个问题点的整改证据,证据要求准确完整并且包含的文件和图片要有明确的命名匹配每个问题点。审核服务商根据不符合项的风险级别在纠正计划批准后进行现场验证审核;
• CAPA Closure and Reaudit Calculation 纠正预防关闭与复审日期计算
Service Provider uploads CAPA evidence and on-site verification report onto SER system for THD SER team to review. 
CAPA will be closed and reaudit date will be automatically calculated accordingly if all deficiencies are closed . 审核服务商将提交的整改证据和现场验证审核报告上传到家得宝SER系统。经家得宝SER团队批准后,纠正预防措施将会关闭,同时复审日期将会自动计算;
New THD SER Scoring System/新的评分系统
Based on the 14 areas of THD SER standard, there are 126 checkpoints in the SER audit. Among them, there are 9 critical risk level checkpoints, 36 high risk level checkpoints and 81 medium risk level checkpoints. 在家得宝公司社会和环境责任标准的14条内容的基础上,共设计了由126个检查项目用于SER审核。在这些检查项目中,有9个针对重大风险问题的检查项,36个针对高风险问题的检查项和81个针对中等风险的检查项。
Critical Risk Issue 重大风险问题
1.Use of workers under the legal age of employment雇用低于法定工作年龄的员工
2. Any type of prison, bonded, indentured or forced labor 任何形式的监禁、抵押、契约或者是强迫劳动
3. Harassment and Abuse 体罚或者是侮辱
4. Life-threatening health & safety issues 威胁生命健康和安全的问题
5. Environmental incidents need to be brought to THD‘s attention immediately 需要THD立即关注的环境事件
6. Falsification of records 伪造记录
7. Attempted bribery of auditors 试图贿赂审核人员
8. Indication in the facility that workers might go on strike 有迹象表明的工人可能进行的罢工
9.Access Deny 拒绝审核

上一章: THD验厂咨询-家得宝物流要求之从路线规划到运输文件管理的多维度剖析
下一章: THD验厂咨询-供应商在执行SER项目过程中可能会遇到的困难汇总
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