MARS验厂咨询-玛氏供应商评估之从质量方针到发货程序的全面考量

"Is there a Quality Policy / Mission Statement clearly defining a commitment to quality by the factory management and a living quality culture?
是否有质量方针/是否有清晰的声明规定工厂的质量管理文化"
"Is there a copy of the current ""signed"" Mars specification for any item produced for Mars by Mars, agent (if via agent) and factory.
是否有一份与Mars或者通过第三方签署的工厂生产工艺单"
"Is there a clear internal document for each Mars item that list out component and materials to use, quality standard etc, that corresponds to the Mars specification?
是否有清晰的内部文件说明每个Mars的组件和材料的使用，质量标准等"
"Is there a current quality accreditation with a leading quality certification body?
是否有质量认证机构对目前的质量进行认证?"
"Is there a Quality Manual or similar documents which specify relevant quality procedures and records? Are these documents controlled and authorized ?
是否有质量手册或类似指定相关质量程序和文件记录？这些文件是否受控和授权？"
"Is there an qualified individual on site with overall responsibility for quality?
现场是否有一位专业人士全面负责质量问题"
"Is there a structured quality review programme where issues are reviewed and actions identified and implemented?
是否有组织内部质量评审计划？有问题的地方是否有评估和行动计划和实施"
"Is there a competent person who is responsible for safety and legal compliance in your company and how you manage legal and product safety testing for the items you sell?
公司是否有一个称职人员负责产品安全及合法性？公司如何管理产品是否符合安全测试以及产品符合相关规定？"
"Is there an effective training program that ensures all staff have the specific competencies they require to produce high quality and safe products? 
是否有有效的培训方案确保职员能胜任，能够生产高质量和安全的产品"
"Does the factory have the change management procedure for process, ingredient, supplier etc, that have impact to the product safety and quality?
就生产过程，原料，供应商等出现变更，工厂是否有应对产品安全和质量的流程"
"Is there an effective hold and release procedure (for ingredients, work in progress and finished products) that records all dispositions and transactions ? 
是否有一种有效的暂存和放行的程序(用于原料，在生产和成品中)记录所有的处理和交易?"
"Is there a procedure to ensure that supplied materials, process & product non conformances are identified, controlled and root causes resolved?
是否有一个程序来确保提供的材料、工艺和产品不合格被确定、控制和根本原因解决?"
"Is there an effective internal audit program for all areas of Food Safety, Quality and legality across the business to ensure conformance to Quality standards and documented procedures? 
是否有一个有效的内部审计计划，以确保所有的食品安全、质量和合法性，确保符合质量标准和文件程序?"
"Are there other external audit's of the facilities generating Corrective Actions and a culture of continuous improvement?
是否有其他外部审计产生的问题纠正措施和持续改进?"
"Is there a process in place to manage the corrective / preventive action process?
在审核结果与质量审核结果过程中对不符合项有没有处理纠正/预防措施?"
"Is there a process to manage customer complaints? 
是否有处理客户投诉的流程?"
"Are the parameters on the Mars Specification validated for new materials or changes to existing processes?
Mars規格的参数对新物料或修改现有流程是否生效?"
"Is there a signed pass check for the first piece sample, including check of fit to other components where applicable (e.g. lid to base) and checks of bar codes on finished item where applicable?
第一件样品是否有通过检验包括适用于其他组件(例如在底部盖章)和在已完成的物品上的条码检查是否适用?"
"Does ongoing line-monitoring ensure processes are operating consistently to achieve conforming product? 
生产线上是否有监控确保流程操作一致，使产品达到合格"
"Are in-line process checks performed to verify that the product meets the specification?
是否进行了在线流程检查以验证产品是否符合规范"
"Does the factory have effective shipment release procedure?
工厂是否有有效的发货程序"