JCPenney验厂咨询-供应商质量管控全流程问卷之各环节质量把控要点

JCPenney供应商调查问卷
A.Quality Assurance / Quality Control 质量管理
Do you have a written quality policy?工厂是否有建立质量政策？ 
Do you have a documented quality management system? 是否建立完整的文件化质量管理体系？ 
a.    If yes, how often is it reviewed by senior management? ______ months. 如是, 管理层多长时间对其做一次评估?__ ____月
Is there a quality assurance or control department? 工厂是否有独立的质量保证或质量控制部门？ 
a. If yes, to whom does the department report to? 如是, 该部门向何人汇报？
Does the person with responsibility for quality have other duties? 该负责人是否还肩负数职？
a.   If yes please define： (如是, 请说明)
What is the number of employees responsible for quality?工厂总共有负责产品质量员工的人数？
What is the number of employees responsible for quality per workshop section?  各个生产部门负责产品质量员工的人数？
Are persons responsible for quality also responsible for other manufacturing duties?  负责产品质量的员工是否还担当其它生产任务？
What experience / qualifications does the person responsible for quality have? 负责产品质量的员工接受过哪些相关的资格培训？
Do all persons responsible for quality have detailed job descriptions? 是否所有质量管理人员都持有详细的工作指引书？
Do you operate any quality techniques e.g. SPC, FMEA, Taguchi?  工厂是否有采用质量控制法, 如： SPC, FMEA, Taguchi？
a.  Please specify： (请说明) 
Are quality requirements specified to outside supplier? 工厂之质量标准是否也适用其供应商？
a.  Please specify： （请说明）
How many persons are responsible for incoming quality control? 工厂负责来料检验的员工人数？
Are all incoming parts, components, semi-finished goods, materials subject to quality control  Inspections?   If yes, what is the scope of controls? 是否所有的配件，半成品，物料在入厂时进行检验？如是，该检验所控制的质量范围是什么程度？   
Are results of incoming controls documented in formal reports?工厂是否有正式的检验报告来记录来料检验的结果？
How many persons are responsible for in-line quality control? 工厂负责制程检验的员工人数？__________  
What is the scope of in-line quality control? 工厂在制程检验所控制的质量范围是什么程度？
What inspection standards are used for in-line quality control? 生产过程质量控制所采用的检验标准？
How is in-line defective articles handled (i.e. segregated, destroyed, re-worked)?  工厂如何处理在制程检验中所发现的次品（如：分隔，销毁，返工）？
Are corrective actions monitored, reviewed and evaluated? 工厂是否对纠正措施进行监督、审核和评估？
Are results of in-line quality inspections documented in formal reports? 工厂是否有正式报告记录制程检验的结果？
How many persons are responsible for final quality control?工厂负责产品最终检验的员工人数？ 
What is the scope of final quality control? 产品最终检验所所控制的质量范围是什么程度？
What inspection standards are used for final quality control?  何种检验标准用于产品的最终检验？__ __________________
Are corrective actions monitored, reviewed and evaluated? 工厂是否对纠正措施进行监督、审核和评估？
How is final defective articles handled (i.e. segregated, destroyed, re-worked)?  工厂如何处理在最终检验时所发现的次品。如：分隔，销毁，返工？
Are results of final quality inspections documented in formal reports?工厂是否有正式报告记录最终检验的结果？
Do you maintain records to demonstrate traceability for products?工厂是否保存可供追溯的记录？
 a. If yes for how long are they retained? _______ months如是，保存期限_______月
Do you have a documented quality training program for all employees? 工厂是否为所有员工提供有关质量管理的培训并记录在案？