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Haier验厂咨询-确保供应商质量从原材料到成品的层层把关

作者:
发布时间: 2025-01-13
阅读人数: 2

Supplier Questionnaire 供应商问题卷
Quality Organization and Capability 质量组织与能力
External Certifications
"Has the organization established, documented and maintained a Quality Management System?  
According to ISO 9001 or TS16949.   
是否根据ISO9001 或TS16949要求建立、记录及维护质量管理体系?"
"Does the company have a policy or code of conduct that stipulates minimum standards on labour rights and employment conditions for direct employees, contractors as well as temporary staff? 
* SA8000 Certification
* OHSAS 18001 Certification (voluntary)
* ISO 45001
公司是否有政策或行为准则规定了直接员工、承包商和临时员工的劳动权利和就业条件的最低标准?
*SA8000认证
*OHSAS 18001认证(自愿)
* ISO 45001"
"Does the company have a formal Environmental Policy Statement and a documented Environmental Management System periodically reviewed?
Is it certified to ISO14001? or
In line with local statutory requirements?   
公司是否有正式的环境政策声明和定期评审的文件化环境管理体系?
是否通过ISO14001认证?或
是否符合当地法定要求? "
Organization & Ethics  组织与道德
"Has the company defined an Organisation chart that clearly defines the Interaction of the departments within the company?
公司是否明确定义了公司内部各部门之间相互作用的组织结构图?"
"Is the customer quality contact defined and available. 
Does He/she have a clear uderstanding of the customer's procedures, expectations and has authority to manage and drive the team in case of quality issues. 
What are the contact details.
客户质量联系人是否已定义并可用?
他/她是否清楚了解客户的程序、期望,并有权在出现质量问题时管理和推动团队?
详细联系方式是什么?"
"The company has established a labor policy statement that is endorsed by executive management.
公司是否已制定了由高管层认可的劳动政策声明?"
"Does the facility have a company representative[s] with clearly defined responsibility and authority for ensuring implementation of the management system and associated programs, and for compliance with labor and ethics laws, regulations and codes?
工厂是否有明确规定责任和权限的t管理代表,以确保管理体系和相关程序的实施,并符合劳动和道德法律、法规和准则?"
"Does senior management assess the status of the labor and ethics management system in order to identify improvement opportunities on a regular basis?
高层是否定期评估劳动和道德管理体系的状况,以确定改进机会?"
"Does the facility adequately communicate information about its labor and ethics performance, practices and expectations to workers?
是否向工人充分传达有关其劳动和道德表现、实践和期望的信息?"
"Has the facility has established standards of business conduct that address issues of business ethics?
是否制定了解决商业道德问题的商业行为标准?"
"Does the facility have procedures to ensure the protection of intellectual property (their own and that of their customers)?
是否有确保保护知识产权(其自身和客户的知识产权)的程序?"
"Does the facility provide workers with a way to confidentially report suspected ethical misconduct that protects them from retaliation or other consequences?
是否为员工提供了秘密举报涉嫌道德不端行为的方式,以保护他们免受报复或其他后果?"
"Is there a contingency plan for an emergency situation?
What are the main activities for disaster risk reduction for business continuity? Do they cover all necessary requirements?
是否有对于紧急情况的反应计划?
为了业务连续性而减少灾害风险的主要活动有哪些?它们是否涵盖了所有必要的要求?"
Quality Metrics 质量度量学
"Has the supplier defined a set of business related KPIs and targets. Do the KPIs cover both internal and external metrics? 
供应商是否定义了与业务相关的KPI和目标?KPI是否涵盖内部和外部指标?

Such as :-  例如
- internal PPM level          内部PPM水平 (内部产线的不良率情况)
- customer PPM level        客户PPM的级别(客户生产线使用的不良率情况)
- number of complaints     客户投诉的数量
- customer satisfaction      客户满意度
- First part approval performance at customer   客户首样批准件的绩效/表现
- subsuppliers' performance           次供应商的绩效/表现"
Supplier has in place an appropriate system to monitor the quality KPIs.  是否有适当的系统来监控质量KPI(=关键绩效指标)?
"Trend, performances and corrective actions are clearly addressed and monitored by a dedicated system.
趋势、绩效和纠正措施是否有专门的系统来明确处理和监控?"
"The KPIs trends and the targets are shared and visible to all the employees e.g. production floor, offices, management, etc
To check standard documents SQCDP.
关键绩效指标的趋势和目标对所有员工都是共享和可见的,例如生产车间、办公室、管理层等
检查标准文件 SQCDP"
Internal Audit 内审
"Do Internal process audit reports show non-conformities found and are closed with corrective actions verified by the original audit team? 
Do the internal auditor has the required training or certification for performing audits?
内部审核不符合项是否已经关闭?并经过原始审核团队验证其纠正措施
内部审计员是否具备执行审计所需的培训或认证?"
Skills & Competences & Training 技能、能力和培训
Skills  and Competencies 技能和能力
"For each professional and technical role, the skills and competences are clearly defined and checked on regular basis.
对于每个专业和技术角色,技能和能力都有明确的定义,并定期检查"
"Fexibility within the workforce is essential.Does the supplier utilise a ""Skills Matrix"" or ""Polyvalence matix""  to ensure that the skills and competences required to perform each task are fulfilled by different operators. 
劳动力中的灵活性至关重要。供应商是否利用“技能矩阵”或“多价矩阵”来确保不同操作员完成每项任务所需的技能和能力"
Training 培训
"Is a Training plan created?
Is there evidence that training is being provided in line with the Training plan defined?
是否制定了培训计划?
是否有证据表明按照规定的培训计划提供培训?"
"Are ""Six sigma"" or similar quality improvement programs included in the training plan of the organization?
培训计划中是否包括“六西格玛”或类似的质量改进计划?"
Design capability 设计能力
Design capability 设计能力
"Who within the company is involved in assessing the feasability of meeting the customers specification and qualitative requirements before commercially agreeing to supply?
在商业上同意供应之前,公司内有谁参与评估满足客户规范和质量要求的可行性?"
"The supplier has defined a New product introduction system that clearly identifies project milestones and project review steps that manges the progregression of the project through its introduction phase. 
A pre-production trial must be included in the process after which time no changes are allowed unless the customer is specifically included in the decision process.
供应商是否有新产品引入系统以明确项目里程碑和审查步骤,并在项目引入介绍阶段管理项目进度?
生产前试验必须包含在新产品引入过程中,在此之后,除非客户明确要求,否则不允许任何更改"
"DFMEA are conducted and they are clearly linked to the customers' requirements.
进行DFMEA,并将其与客户要求明确联系起来"
"The reliability of the design is considered as part of the specification and it is clearly evaluated during the NPI process (Evidence required)
设计的可靠性应被视为产品规范的一部分,并在NPI过程中明确评估(需要证据)"
"Is the design process robust enough to capture ""historical issues"" already known by the supplier and the customers. 
设计过程是否包含解决供应商和客户已经知道的“历史问题”"
Packaging 包装
"The transportation and packaging methods for the shipping of finished products are part of the design process and are agreed with the customer prior to product launch.
成品的运输和包装方法是设计过程的一部分,并在产品发布前与客户商定"
Process Flow chart 工序流程图
"Is a Process Flow Diagram available and complete (include incoming, rework, scrap, measuring instruments/inspection, shipping, labeling and Part ID at receiving, WHIP, finished good and shipping areas)?
是否有完整可用的工艺流程图(包括进货、返工、报废、测量仪器/检验、装运、标签和接收时的零件ID、WHIP、成品和装运区域)?"
Process FMEA 过程失效模式分析
"Does the supplier carry out a PFMEA,  is it available and is it periodically updated when process changes are considered?
供应商是否执行PFMEA?PFMEA是否可用,即是否根据过程变更定期更新?"
"Is the PFMEA clearly linked and aligned to the Design FMEA in the definition of the severity?
在定义严重程度时,PFMEA是否与DFMEA明确关联并一致?"
"Does the PFMEA includes also the FMEA of the tools as well as the process flow escape evaluation?
PFMEA是否也包括工具的FMEA以及过程流遗漏的评估? "
Launch of New Components 新零件启动
"Does the supplier have in place a robust and safe procedure to launch new products e.g APQP or similar methodology?
供应商是否有可靠安全程序以推出新产品(如APQP或类似方法)?"
"A control plan is developed, according to the customer's specification and DFMEA/PFMEA results.
是否根据客户规范和DFEMA/PMEA结果制定控制计划?"
"Failures generated during the start up phase are analyised by a cross functional team. Designer must be part of the team.
项目启动阶段产生的失效应由跨职能团队进行分析,设计部门必须是团队的一部分"
Component Modifications 零件变更
"Has the organization put in place a management process to approve and track any component modification?
组织是否制定了管理流程以批准和跟踪任何组件修改?"
"If a technicall change is generated from within the supplier how is the customer informed, and approval sought before introduction?
如果供应商内部产生技术变更,如何告知客户,并在引入前获得批准?"
"Is there the evidence that the Organization has a management process for drawings and specifications to ensure they are current and available?
是否有证据表明有图纸和规范的管理流程,以确保它们是最新的和可用的?"
Reliability Tests - For Functional components only. 可靠性测试—仅针对功能组件。 
Reliability Tests  可靠性测试
"Before the launch, does the supplier perform reliability tests (according to customer's specification) to assess the reliability of the design of the product and its use by the customer.
在批量开启之前,供应商是否(根据客户的规范)进行可靠性测试,以评估产品设计的可靠性及其客户使用情况。"
"After the launch does  the Supplier regularly perform reliability tests on parts taken from ongoing mass production, to ensure continuous product conformance.
在产品量产之后,供应商是否定期对正在进行的大规模生产中的零件进行可靠性测试,以确保产品的持续一致性"
Equipments and Laboratory 设备及实验室
"The supplier has enough equipment to measure, control and monitor the process/material according to the related  technology.
供应商是否有足够的设备,以便根据相关技术测量、控制和监控过程/材料"
"The supplier has a laboratory dedicated or used by quality team to conduct reliability tests.
供应商是否有专门的实验室或质量部门使用的实验室进行可靠性测试。"
"The laboratory is clean and well-ordered. Temperature is controlled. Humidity is controlled, if requested by the technology, and in any case monitored.
实验室是否整洁有序?并根据技术要求或其他监管要求,控制温/湿度。"
Outcome of Tests 测试结果
"Reaction plans in case of non-conformities are definied. The reaction plan includes the communication to the customer in case of non-conformity.
是否定义了不符合项的反应计划?反应计划包括在不符合情况下与客户的沟通。"
"Data are recorded and made available to customer upon request. 
记录数据,并在客户要求时可以提供给客户。 "
"The data are used for the continuous improvement which is clearly addressed by corrective actions and improvement plans.
这些清楚记录了纠正行动和改进计划的资料被用于持续改进?"
Rohs, Reach other directives  RoHS和REACH 其他指令(有害物质)
Product definition 产品定义
"How is conformity to the requirements of RoHS, RoHS-2 managed? 如何确保符合RoHS、RoHS-2要求?
(Such as responsible person, tasks of each dept., audit)  (如负责人、各部门任务、审计)"
"Conformity to RoHS and RoHS-2 is included in the NPI process and in any technical change process. Evidence must be retained  that one of the following methods has been used. 
符合RoHS和RoHS-2的要求包含在NPI过程和任何技术变更过程中。必须保留以下方法之一的证据

1. Self analysis. 自我分析。
2. Self certification by the material supplier.  材料供应商的自我认证
3. Analysis data from a certified external organization.  自外部认证组织的分析数据。"
"Design documents, such as specifications and drawings, if provided to suppliers must include a statement regarding compliance to RoHS or RoHS-2.
设计文件,如规范和图纸,如果提供给供应商,必须包括符合RoHS或RoHS-2的声明。"
Sub - supply of raw materials 原材料的分供应
"Is there the evidence that the organization carries out audits regularly at their sub-suppliers in order to ensure compliance with quality standards?
是否有证据表明组织定期对其次级供应商进行审计,以确保符合质量标准?"
Incoming material conformity  来料符合性
"How is the batch to batch conformity of RoHS, RoHS-2 controlled materials, verified when the material arrives at the suppliers premises?
材料到达供应商场所时,如何验证RoHS、RoHS-2控制材料的批次间一致性?
1. Sub Supplier certification.  次级供应商认证证书
2. Analysis data by external organization.    外部组织的分析数据
3. Analysis at point of receipt.  来料接收时分析
4. X ray analysis equipment   X-Ray分析设备"
"Which Sampling inspection frequency is used for materials covered by RoHS?
【Specify the method】
RoHS材料采用哪种抽样检查频率?
【指定方法】"
In-process control  过程管控
"How does the supplier ensure that raw materials and components used to manufacture the finished product satisfies  the requirements of EU Directive 2011/65/EU (RoHS-2)
供应商如何确保用于制造成品的原材料和组件满足欧盟指令2011/65/EU(RoHS-2)的要求"
"Are process audit conducted to ensure process controls adopted to manage RoHS compliance are being adhered to and manged correctly. 
Audits should be scheuled to provide confidence that cross contamination can not occur, - define audit intervals.
是否进行了过程审核,以确保为管理RoHS合规性而采用的过程控制得到遵守和正确管理。
应按规定的审核间隔安排审计,以确保不会发生交叉污染"
Incoming Goods Quality 来料质量
Raw material suppliers / Subcontractor Management 原材料供应商/分包商管理 
"Are subcontractors evaluated and selected based also on their ability to meet quality requirements? 
是否基于其满足质量要求的能力来评估和选择分包商?"
"Are quality records of acceptable subcontractors established and maintained? 
是否建立并维护合格分包商的质量记录?"
"Are controls in place to ensure only approved incoming material released for production?
是否有适当的控制措施,以确保只有批准的来料才能放行用于生产?"
Warehouse Conditions 仓库条件
"How is the material segregated to reflect its status?
Are there clearly defined areas for material awaiting verification, material cleared for production use and material segregated as Non-conforming? 
如何分隔原料以反映其状态?
是否有明确规定的待验证区、合格发生产区和不合格物料区?"
"How does the supplier manage the storage area to avoid enviromental damage to the materials prior to use? 
Where applicable based on the commodity :-
如何管理储存区域,以避免在使用前对材料造成环境损害?
基于物料特性的适用条件,如:-
- Temperature control.    温度控制。
- Humidity control.  湿度控制
- Protection from the weather.  天气防护。
- Protection from Impact.   免受冲击。
- Protection from airborne contaminants.  防止空气污染"
"Does packaging and material handling protect parts from damage? 
Especially, have adequate protection to protect metallic and PCBA (ESA protection carton) parts from rust? 
包装和材料处理是否能保护零件免受损坏?
特别是,是否有足够的保护措施来保护金属和PCBA(ESA保护纸箱)零件不生锈?"
Incoming Inspection 来料检查
"Does the supplier have a system which identifies which components must be controlled before release into the component warehouse for use, or components that are in free pass?
If a free pass system is used what is the effect of the process finding non-conformities, on their free pass status?
是否有程序用来识别哪些部件在进入物料仓库使用之前必须受到控制,或者哪些部件可以免检?
如果有免检程序,在制程中发现不符合项时,对其免检状态有何影响?"
"For materials not on free pass how are the checking requirements defined and what evidence of compliance is retained?
对于非免检的材料,如何定义检查要求,以及保留哪些符合证据?"
"For material on ""Free pass"" what level of records are maintained within IQC?
对于免物料,IQC保留了什么级别的记录?"
Non Conformities Management
"Any non-conforming component is identified and segregated into a specific area
识别出的不合格物料是否将其隔离到特定区域?"
"A specific procedure exist to ensure that a cross-functions evaluation has been carried out in case of release.
是否有专门的程序,用以确保不符合物料在放行时进行了跨职能评估?"
"The supplier manages and tracks each non conformity in term of Corrective actions, trend ect. The sub-supplier is also scored by the non conformity.
是否管理和跟踪每一项不符合项的纠正并分析及趋势?并据此对次级供应商进行评定"
FIFO 先进先出
"How does the supplier ensure the correct rotation of stock?
供应商如何确保库存的正确周转?"
"How is the material within the materials warehouse marked to show which order it is to be used in? -
如何标记仓库中的物料,以显示将用于哪个订单,如:
- coloured labels?   -彩色标签?
- bar code?  -条形码?
- Design of racking system? (Inclined roller type racking).  -货架系统设计?(斜辊式货架)"
Expired Material  过期物料
"How does the supplier manage the materials with expiration date? 
供应商如何管理那些有有效期限的物料?"
"How does the supplier manage materials that have passed their expiry date?
供应商如何管理已超过有效期的物料/材料? "
Process Control 过程管控
Production planning
"How does the supplier confirm to the customer, his ability to meet the delivery schedule dates and quanitity?
供应商如何向客户确认其满足交货计划日期和数量的能力?"
"How is the delivery requirements communicated to the production department and how is it used to plan the process?
如何将交付要求传达给生产部门,以及如何将其用于计划流程?"
"How is the progress of each order tracked through the manufacturing process?
如何通过制造过程跟踪每个订单的进度?"
Shopfloor Conditions and Workstation 车间条件和工作岗位
"Are workstations clean, organized according to lean concept. Have ergonomic conditions also been evaluated.
是否按照精益生产理念,组织设计评估工作站?以确保工位干净、整洁、利于生产作业"
"How are the required operators' competences identified for each workstation and operation.
如何确定每个工作站和操作所需的操作员能力?"
"How are the sub-components or materials identified, (by a code)?
如何识别子组件或原料(通过代码)?"
"Is the production flow ""visible"". Are working areas, as well as corridors and passages, clearly defined and identified.
生产作业过程是否清楚明了?即:工作区域、走廊和通道是否明确定义和标识。"
Setups 安装/设定
"Is a setup checklist used in order to ensure the right process setting. Does the production quality team sign off and release the checklist before the production starts.
是否有用于确保正确流程设置的设置检查表?生产质量团队是否在生产开始前签署并发布检查表?"
"Are there specific kit for setups identified, are the tools/jigs labeled. Does the setup checklist identify all the kits/tools/Jigs used for the setup
对于那些确定的配置,是否有特定的套件?工具/夹具是否贴有标签?设置检查表是否确定了使用的所有套件/工具/夹具?"
"Is there a specific procedure to manage the start up of the process/activities where some parts have to been scrapped before the start of mass production e.g. injection molding, die cast parts?
是否有特定的程序来管理流程/活动的启动,其中一些零件在开始批量生产之前必须报废,例如注塑成型、压铸零件?"
Process Parameters 过程参数
"Are Key process/machine parameters clearly identified and available on the machine? 
关键工艺/机器参数是否明确标识并在机器上可用?"
"Are key process/machine parameters monitored and is the data available for further investigation.
是否对关键工艺/机器参数进行了监控,是否有可供进一步调查的数据?"
"Are work instructions clearly visible to the operators, are they controlled and are they up to date?
作业指导书是否清晰可见,是否受控,是否最新版本?"
"Are tolerances for each parameter clearly defined. 
Reliability test, design evaluation or other method has been used to define the tolearnces range. The range has been defined  knowing the effect of the out tolerances . Short term effect and the influence on reliability  have been evaluated.
是否明确定义了每个参数的公差。
可靠性测试、设计评估或其他方法已用于确定公差范围。是否知晓超出公差的影响,且已评估了短期效应及其对可靠性的影响?"
"In the case of critical PROCESS parameters, are SPC techniques used to monitor trends and deviations even in case of 100% control?
在关键工艺参数工位,SPC技术是否用于监测趋势和评估偏差,即使在100%控制的情况下也是如此?"
"Does the supplier regularly measures the capability the processes (Cp, Cpk) for critical parameters?
供应商是否定期测量关键参数的工艺能力(Cp、Cpk)?"
"Is there a program of short-term and long-term actions which demonstrates a plan to reduce the variability of the processes?
是否有可以证明减少过程可变性短期和长期行动计划?"
"Has the supplier identified the setting parameters and the related tolerances range in case of emergency plan, e.g. closure of one or more cavities, transfer to alternative process?
是否确定了设置参常和相关公差范围异常情况的应急计划?例如关闭一个或多个空腔,转移到替代工艺?"
"Is there a system for  segregating non-conforming material available on each workstation. Is it clearly identified by a dedicated colour and sign.
是否有系统以隔离每个工位不合格材料?是否通过专用颜色和标志进行了明确标识?"
Process Controls 流程管控
"What types of ""Error proofing"" is used , e.g. Poka Yoke ?
使用哪种类型的“防错”措施,例如防错轭?"
"Are Golden samples (OK, KO samples) available and used to verify the equipment?
金样品(OK、KO样品)是否可用并用于验证设备?"
"Are the expected failure rates defined for each station/product? What is the reaction plan when the failure rate exceeds the limits defined?
是否定义了每个工位/产品的预期故障率?当故障率超过规定的极限时,反应计划是什么?"
"First, middle and last technique is used to validate a batch/lot/day of production
整批次或全天的产品,都进行了首件、过程件和末件检查确认"
Temporary Process Modifications 临时工艺/流程变更
"Has the supplier put in place a procedure to ensure that the modification is approved by Quality, Engineering and Customer. 
Especially for Critical process like 4M (Man, Machine, Material, Method)
供应商是否制定了程序,以确保修改得到质量、工程和客户的批准。
特别适用于4M(人、机器、材料、方法)等关键工艺"
WIP(Work in Process 半成品)
"How does the supplier monitor the flow of parts through the manufactruing system (track the WIP)?
如何通过生产系统监控零件的流动(跟踪WIP)?"
"How are semi-finished and finished components univocally identified? 
How are different phase of manufacture identified and how does the supplier prevent steps from being by-passed?
如何识别半成品和成品组件?
如何识别不同的制造阶段?确保防止步骤被忽略?"
"How is stock rotation managed within the work area? 
How is the FIFO methodology maintained to ensure the right production flow avoiding old parts will be used in a different time frame?
如何在工作区域内管理库存周转?
如何保持先入先出的方法,以确保正确的生产流程,避免旧零件在不同的时间范围内使用?"
Maintenance 保养维护
"Does the supplier have in place a maintenance program which is defined for each workstation/tool/jig?
是否为每个工位/工具/夹具制定了维护计划?"
"Is the programm a live document, in case of repetitive issues or consumption is it updated?
相关记录是否为实时文档?以防重复问题或消耗,是否更新?"
"is there a predictive program in place for the critical tools  and workstations. Is the predictive program based on historical data and the mesureament of key parameters or dimensions?
是否有针对关键工具和位的预测程序?预测程序是否基于历史数据和关键参数或维度的测量?"
Product Control 产品管理
Control Plan 控制计划
"Does the  control plan define the parameters to control, the methods to measure those parameters, the necessary tools to carry out the measurement and the tolerances to be applied?
控制计划是否定义了要控制的参数、测量这些参数的方法、进行测量的必要工具以及要应用的公差?"
"Is the reaction plan clearly identified and understandable for the operators conducting the checks?
进行检查的操作员是否清楚地识别并理解反应计划?"
"Does the supplier inspect and tests components as required by the Control Plan?
供应商是否按照控制计划的要求检查和测试部件?"
Control Charts 管制图/控制图表
"Is each critical PRODUCT paramterer evaluated periodically by the use of a control chart?
是否使用控制图定期评估每个关键参数?"
"is there evidence that appropriate actions are taken in case of out of tolerances, trends or increasing of variation?
是否有证据表明在超出公差、趋势或变化增加的情况下采取了适当的措施?"
Gage R&R 测量系统分析(量具的重复性和再现性测试)
"Does the supplier use Gage R&R or MSA studies for each piece of critical measuring and test equipment?
Do all gauges have proper work instructions? Are MSA training performed for the operators?
供应商是否对每件关键测量和测试设备使用量具R&R或MSA研究?
是否所有仪表都有正确的工作说明?是否对操作员进行MSA培训?"
"Is gauge Repeatability and Reproducibility less than 10%?  
量具重复性和再现性是否小于10%?"
Test Equipment 测试设备
"Has the supplier identified all inspection, measuring and test equipment/devices/gauges that can affect product quality. Are they clearly identified, traceable (in number and location), and periodically calibrated by an accredited calibration laboratory or the equipments manufacturer using traceable references? 
Are they labelled to show their calibration status, and next due date?
供应商是否确定了可能影响产品质量的所有检验、测量和测试设备/装置/仪表。是否明确标识、可追溯(数量和位置),并由认可的校准实验室或设备制造商使用可追溯参考进行定期校准?
它们是否贴有标签以显示其校准状态和下一个到期日期"
"Where test software or comparative references such as test hardware are used as suitable forms of inspection, they are checked (for example with Golden Samples or certified load cells) to prove that they are capable of verifying product acceptability prior to release for use in mass production. The supplier establishes the extent and frequency of such checks, and maintain records as evidence of control.
测试软件或比较参考(如测试硬件)被用作合适的检查形式,它们应进行检查(例如,使用金样板或经认证的称重传感器),以证明其能够在发布用于大规模生产之前验证产品的可接受性。供应商确定此类检查的范围和频率,并保存记录作为控制的证据"
"If the during initial assesment of a piece of measuring equipment, the item is found to be outside calibration acceptance parameters, what actions are taken regarding previously measured and tested products? 
在对件测量设备进行初始评估时,发现该项目超出了校准验收参数,则对之前测量和测试的产品采取了哪些措施?"
Final Test 最终测试/检验
Are functional verifications performed on 100% of products produced? For functional components this is a must.是否对生产的产品进行100%功能验证?对于功能部件,这是必须的
"Supplier maintains records which provide evidence that the components has been inspected.
供应商保持记录,作为部件已检查的证据。"
"Supplier carries out final inspection and testing in accordance with the Control Plan
供应商根据控制计划进行最终检验和测试"
"Are Conforming parts automatically identified to provide batch traceability?
是否自动识别合格零件以提供批次可追溯性?"
Aesthetical Requirements 外观要求
"Is the lightening adequate in the control areas?
控制区的照明是否充足?"
"Are masters, plaques or reference samples available? Are they stored in a suitable manner to safegaurd there appearance?
Do they show a date for them to be re-verified or replaced?
是否有可用的母版、斑块或参考样品?它们是否以适当的方式储存,以确保外观安全?
它们是否显示了重新验证或更换的日期?"
"Are there visual inspection machines, microscopes, color measurement devices available and used?
是否有可用的目视检查机器、显微镜、颜色测量设备?"
"Is there evidence that personnel dedicated to the controls are adequately trained?
是否有证据表明专门负责控制的人员受过充分培训?"
"Aesthetical criteria evaluation catalogues, or limit reference pieces, are available and preferably agreed with the customer
是否与客户商定美学标准评估目录或极限参考件?"
Non Conformities Management 不合格品管理
"How are non conforming parts segegated to prevent use or despatch?
How does the supplier evaluate case by case the possibility to rework or recover the material and how is this recorded?
如何隔离不合格品以防止使用或发运?
供应商如何逐个评估返工或回收材料的可能性,如何记录?"
"Are any repair stations equipped with the appropriate tools necessary for rework. Are rework Instruction clear and visible?
维修站是否配备了返工所需的适当工具?返工指导书是否清晰可见?"
"Is the repair and rework activities recorded and are reworked components properly identified?
修理和返工活动是否被记录,返工部件是否被正确识别?"
"Are all the repaired components tested according to the control plan? Do repaired components have to pass the test in which they failed?
是否根据控制计划对所有修理部件进行了测试?修复的部件必须重新通过失败的测试吗?"
Identification & Traceability 识别和可追溯性
"How does the supplier identify components produced? 
Each single component (where possible), each box and each pallet must be identified by labels or other method. Components code, supplier name, customer name, production date, batch number and location of the manufacturer should be part of the information
供应商如何识别生产的部件?
每个单个组件(如可能)、每个箱子和每个托盘必须通过标签或其他方法进行标识。部件代码、供应商名称、客户名称、生产日期、批号和制造商位置应为信息的一部分"
"Is the supplier able to trace back all materials used to produce the part, including batch numbers of purchased raw materials / subcomponents?
供应商是否能够追溯用于生产产品的所有材料,包括采购的原材料/子部件的批号?"
Finished Product Control, Product audit 成品控制,产品审核
Product Audit 产品审核
"Does the supplier conduct scheduled audits of the packaged final product to verify conformance to all specified requirements?
In case of non conformity, even 1,  detected in the sample must result in batch hold and in consequence 100% re-control / rework / scrapping.
供应商是否对包装的最终产品进行定期审计,以验证是否符合所有规定要求?
如果在样品中检测到不符合项,即使是1项,也必须整批次保留,从而100%重新控制/返工/报废。"
"Are the testing methods and controlled characteristics in conformance with customer needs/specifications and simulate as much as possible the application?
测试方法和受控特性是否符合客户需求/规范,并尽可能模拟应用?"
Laboratory 实验室
"Is there test laboratory available. Is it equipped with adeguate tools / packages suitable for the product being produced?
是否有可用的测试实验室。是否配备了适用于所生产产品的适当工具/包装"
"Where required are the enviromental factors controlled and recorded?
按要求控制环境并保持记录?"
"Do the lab operators have appropriate skills and background?
实验室操作员是否具备适当的技能和背景?"
Warehouse Conditions 仓库条件
"Is the finished good storage area / warehouse adeguately organized and structured?
成品储存区/仓库的组织和结构是否合理?"
"How are the locations where the material is stocked, managed and identified?
如何储存、管理和识别物料的存放地点?"
"How is the correct stock rotation achieved to manage the finish goods / products?
如何确定适宜的库存周转以管理成品/产品?"
PCBA Supplier Checklist  线路板供应商的稽查清单
Solder paste machine 锡膏印刷机
"Is the Paste Printing operation automated with fiducial camera alignment?
Does the tension measurement for the stencil and service life of paste printing are performed?
粘贴印刷操作是否通过基准相机校准自动进行?  
是否对模版和浆糊印刷的使用寿命进行张力测量?"
"Does the Printing machine have the capability to automatically wet and dry wipe the Stencil?
印刷机是否具有自动干湿擦拭模具的能力?"
"Are stencil wet and/or dry automatic clean rates specified for each product and shown in the program?
是否为每种产品指定了模版湿和/或干自动清洁率,并在程序中显示?"
"Does the Printing machine have the capability to automatically dispense Solder Paste?
印刷机是否能够自动分配锡膏?"
"Is the machine Program Name revision controlled to show traceability of program changes?
机器程序名称修订是否受控,以显示程序更改的可追溯性? "
"Is the machine Program Name traceable to the PCB and PCBA part number?
机器程序名称是否可追溯到PCB和PCBA零件号?"
"Does the exit conveyor from the API Equipment, stop to allow for verification of defects so that defective boards may be captured?
API设备的出口输送机是否停止,以便验证缺陷,从而捕获缺陷板?"
SMD Machine SMT 设备
"Is there a documented requirement to conduct daily nozzle centering and is there evidence that this is done?
是否有文件要求进行每日喷嘴对中,是否有证据表明已完成? "
"Is each feeder identified with its own unique serial number?
每个上料架是否都有自己的唯一序列号?"
"Is this information used to flag that feeder preventative maintenance is required after x number of indexes? 
序列号的信息是否被用于对上料架进行预防性维护?"
"Are Component Placement Programs generated from CAD XY coordinate data?
Does the thickness of solder paste after printing is checked?
组件放置程序是从CAD XY坐标数据生成的吗
印刷后是否检查锡膏的厚度?"
"Is the machine Program Name revision controlled to show traceability of program changes?
机器程序名称修订是否受控,以显示程序更改的可追溯性?"
"Is the machine Program Name traceable to the PWB and PCBA part number?
机器程序名称是否可追溯到PWB和PCBA零件号?"
Reflow 回流焊 -Wave solder 波峰焊
"Are air flow controllers or a centralized control system used to balance exhaust flow rates for each individual exhaust drop?
是否使用空气流量控制器或集中控制系统来平衡每个排气滴的排气流量? "
"Do program changes to critical parameters during machine control remain unsaved unless approved by a technician/engineer?
机器控制过程中,未经技术人员/工程师的批准,是否会更改关键参数? "
"Do the Temperature Set Points & Conveyor Speed written on the Thermal Profile correspond to the current Program settings?
温度设定值和输送机速度是否与当前程序设置相对应?"
"Have at least five thermocouples been used at various points on the board to establish the Thermal Profile?
是否取电路板上的不同点测量至少五个温度来确定温度热分布?"
"Is there the capability to detect a temperature zone failure and to trigger an alarm automatically if this occurs?
是否有能力检测温度区故障并在发生故障时自动触发警报? "
"Has a Calibration Profile been established in order to detect machine long term performance degradation?
是否建立了校准配置文件以检测机器长期运行引起性能退化?"
"Is there a profile was done before production starts?
How to control the flux and flow?
在生产开始之前是否完成了相关的文件?  
如何控制流量?"
"Does the operators check the parameter and machine status before production starts off?
What the maintenance frequency for the solder bath?
How to prevent component missing insertion before wave soldering?
生产开始前,操作员是否检查参数和机器状态?  
焊料槽的维护频率是多少?  (WI.0401.11  锡炉通用管理指引)
如何在波峰焊之前防止组件插入缺失?  (WI.0401.11  锡炉通用管理指引)"
"Is there a ICT/ FP test after wave soldering? How to control the quality after touchup ? Is there any identification marking on the board for future traceability?
波峰焊后是否进行ICT/FP测试?如何控制修补后的质量?修理板上是否有适当识别标记,以供日后追溯?  "
"Does the supplier have a regular measurement for the ground resistance and the temperature of solder gun in the touchup station?  Evidence
供应商是否定期测量修理位接地电阻和焊枪的温度?"
"Is there any maintenance applied to the fixture used for wave soldering?
波峰焊接夹具是否进行了维护?"
Continuous Improvement & Prevention 持续改进与预防
PPM / Field Quality Reporting  PPM /现场质量报告
"Are the internal failure rates periodically analysed by a cross functional team to identify area's of improvement?
跨职能团队是否定期分析内部故障率,以确定需要改进的领域?"
"Are the returned parts from customer analyzed? Is there evidence of process, labs and skilled operators tasked with this analysis?
是否分析了客户退回的产品?是否有证据表明有流程、实验室和熟练操作人员负责此分析?  "
"Is there evidence, the supplier uses tools like 8D, 5 Why ect? Are these techniques applied to internal and external failures?
是否有证据表明供应商使用了8D、5等工具?这些技术是否适用于内部和外部故障分析?"
"Is the supplier pursuing the Six Sigma approach to problem solving or continous improvement?
供应商是否采用六西格玛方法解决问题或持续改进?"

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